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Project summary

Thanks to funding from the West Mercia PCC, RoadPeace has introduced a new and innovative support and information service for victims of serious injury collisions, as well as for bereaved families and witnesses. The service is provided through a dedicated Roads Victim Care Coordinator (RVCC) who will be working alongside the Victim Advice Line (VAL), which provides and coordinates support for victims of crime, and in partnership with West Mercia Police.

The service also includes:

Introduction of two new support groups for those bereaved and seriously injured in road crashes.

Meetings are held monthly on the last Wednesday of the month, alternating between support group meetings for the bereaved and the seriously injured.

The service provides an exit strategy for Family Liason Officers (FLOs) and complements their support and focus on victim-led peer support.

The support groups offer ongoing and long-term peer support as well as opportunities to learn about local action, foster positive community relations and strengthen communities.

Local information guides for crash victims.

There are no national standards for collision investigations, so victims of collisions often find the post-crash process confusing. Working with the West Mercia Police and victims we are producing guides for families bereaved by road crashes and those involved in serious collisions in West Mercia.

Eight-week online Resilience Building Programme

Participants will learn about the psychological and physiological impacts of their bereavement and develop coping strategies using CBT methods and relaxation techniques to deal with depression, anxiety and many symptoms of PTSD.

For further information about this project or to make a referral, please contact contact or call the Victim Advice Line on 0800 952 3000.

About RoadPeace

RoadPeace is the national charity for road crash victims. They offer support to those affected by road crashes through their helpline, befriending service, trauma support programme, local group network and remembrance activities. They have an extensive range of post-crash legal guides that can help families navigate the criminal justice system and their Legal panel provides advice on civil compensation. RoadPeace also campaign to improve victims’ rights and the response of the criminal justice system to road danger, and for greater priority to be given to reducing the number of future victims.